Welcome to Stone Story India! These Terms and Conditions govern your use of our website https://stonestoryindia.com/ and the services we provide. By accessing or using our website, you agree to comply with these terms.

1. General Terms

• The website is owned and operated by Stone Story India.
• We reserve the right to modify or update these terms at any time without prior notice.
• By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Products & Services

• We offer a range of stone products and related services.
• Product images are for representation purposes only; actual products may vary slightly in color and texture.
• All prices are listed in INR (Indian Rupees) and may be subject to change without prior notice.

3. Ordering & Payments

• Orders can be placed through our website.
• Full payment or an advance may be required before order processing.
• We accept Razorpay, Google pay, UPI, .
• In case of failed transactions, please contact our support team.

4. Shipping & Delivery

• Shipping details, including estimated delivery time and charges, will be provided at checkout.
• We are not responsible for delays due to unforeseen circumstances such as weather, strikes, or transportation issues.
• Customers are responsible for providing accurate delivery details.

5. Returns, Refunds & Cancellations

• Returns and refunds are subject to our Return & Refund Policy.
• Customized or specially ordered products may not be eligible for returns.
• Cancellation requests must be made within 7 days of placing an order.

6. Intellectual Property

• All content on this website, including images, logos, and text, is the property of Stone Story India and may not be copied, reproduced, or distributed without our permission.

7. Limitation of Liability

• We strive to provide accurate product descriptions and services; however, we do not guarantee error-free content.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy Policy

• Your personal information is protected as per our Privacy Policy.
• We do not share your details with third parties except as required to fulfill orders or by law.

9. Governing Law & Jurisdiction

• These terms are governed by the laws of India.
• Any disputes shall be resolved in the courts of Pune, Mumbai etc.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📞 Phone: +91 (784) 0971-608
📍 Address: 203, celestine homes, lane 2c , behind maratha mandir, bavdhan Pune 411021