We understand that sometimes a product may not meet your expectations or may arrive damaged.

1. Conditions for Exchange/Replacement

• Must be requested within 3 days of delivery.
• Applicable in cases of damage during shipping, incorrect item sent, or manufacturing defects.

2. Exchange Process

• Contact us at nimishapangam@gmail.com with order details and photos.
• Our team will coordinate return pickup and ship the replacement product upon receiving the original item.

3. Delivery Time for Replacement

Delivery may take 3–7 working days depending on the location.

Exchange/Replacement products will be delivered within 2–3 working days after return pickup.